Pixel 2, Pixel 2 XL encounter faulty screens, hardware updates released



Pixel 2 and Pixel 2 XL suffer from screen burn-in and coloring issues.

Maria Ruiz

Avid tech fans were ecstatic for the release of the Google Pixel 2 and Pixel 2 XL, but were upset to find that they had their fair share of problems.

The phones attracted attention due to their high-quality cameras and new waterproof features. The Pixel 2  and Pixel 2 XL, however, experience issues with their coloring.

The color on the screen seem to be dull and washed-out, not giving it the vibrant OLED colors it should have.

To fix this, Google has added three color modes – boosted, natural and saturated. Saturated mode will make the issue less noticeable and have colors pop out more.

The main issue with the Pixel 2 XL is screen burn-in. Screen burn-in occurs when an image left on the screen long enough begins to leave a “ghost image.”

This leaves the shadow of an image to appear to be on screen even though the phone displays something else.

The issue can occur to phones after a few years of usage, but the issue has been reported by users to be seen as early as a week after owning the Pixel 2 XL.

“Our investigation so far has given us confidence that our displays are as great as we hoped they would be, though we’re also taking steps to address the concerns we’ve heard,” said Vice President of product management Mario Queiroz in a post on the Google Pixel support forum.

Google has released a new update that should reduce the likeliness of screen burn-in by reducing brightness and fading navigation buttons. The company has also issued a two-year warranty for the phones.